“The key is not to prioritize what’s on your schedule, but to schedule your priorities.”
~ Stephen Covey

I understand that sometimes life requires flexibility and a change of plans. I am always delighted to work with you. When you book an appointment with me, I ask that you honor my time as well as make a commitment to your own well-being. Please be aware I have a 36-hour minimum reschedule policy. The ideal way to reschedule is to use the reschedule link on your appointment confirmation email, at least 36 hours before your session. I believe you will benefit as deeply from our session as I do from offering my gifts and working alongside you.

Reschedule Policy:

• If you must reschedule or cancel, please give at least 36-hour notice. If you don’t give 36-hour notice, please understand you will forfeit your session and will still be held responsible for payment of the full session fee. (Emergency cancellation for serious event or contagious illness are determined at my discretion.)
• Early cancelations up to 36 hours prior to your session will be issued a full refund or session credit, whichever serves you best.
• Sessions begin and end at scheduled times. A late arrival means you are taking time from your own session.
• If you arrive more than 20 minutes late (or are a no-show), you will forfeit your session unless it is feasible and appropriate to accommodate the remainder of your session, upon my discretion. Please communicate promptly if for some reason you will be arriving late to your appointment.

Additional COVID-19 Measures

• I will be getting tested every week 7-10 days (baring availability) and also take my temperature before starting each work day. Remote sessions are still available.

• In-person appointments are scheduled with more time in between, to allow time to ventilate the practice and clean contact surfaces before and after appointments. All props used to support your body (including shiatsu mat, bolsters, cushions, etc.) have been fitted with professionally-made custom vinyl covers so they can be easily cleaned and thoroughly disinfected between clients. Any blankets, sheets or non-vinyl props will be only used once and washed / quarantined after each client per health department guidance. I use a food-safe, non-toxic, EPA & CDC approved disinfectants for Coronavirus on all props, all areas of client contact and high-touch surfaces between sessions.

• When you book your appointment, I will received a separate email with a COVID-19 Health Pre-Screening Questionnaire. Please fill this form out right away. Form must be fully completed and submitted at least 36 hours prior to your appointment. I will also have you fill out a digital consent form via email or text as you check-in for your appointment. If you or a housemate have symptoms that may indicate a COVID-19 infection, or if you are an a high risk category, please stay home. I am happy to work with you remotely via telephone or zoom. If after scheduling, you or a housemate suddenly presents any symptoms, please immediately notify me to cancel/reschedule your in-person appointment. You will not be charged a late-cancellation fee. Again, telephone or zoom will remain an alternative option for session care.

• To maximize ventilation, both window will remain open at all times during your session regardless of the temperature outside. Additionally, I will have a Blue Pure 211+ air purifier (filter the air at the industry-recommended rate of 5x an hour, about every 12 minutes, in a 540 ft² room) on during the entirety of the session. On colder days, I may turn on both room heaters and offer you hot water bottles at your request. Please be prepared for the room to be a little noisier that usual with the sound from the street traffic and the air management technology; it’s a small price to pay for increased safety. If you tend to get cold easily, please wear extra layers and a thick pair of socks.

• While the outbreak is in the red or purple tier, restrooms will be unavailable. Be aware that certain beverages such as coffee and black tea promote urination, so it may be advisable the limit your tea and coffee consumption in the hours before your appointment.

• Please take care to touch as few objects as possible with your hands and limit the items you bring into the healing space. When you enter, place all of your personal items on the wooden cart by the door, remove your shoes and stow shoes on the stone step landing. The fabric floor mattress and pillows against the wall furthest from the entrance door are not available for use at this time. Additionally, please refrain from touching or placing any items on the massage table (unless you are receiving care on the massage table), fabric props or desk area.